IMPORTANCE OF ISO CERTIFICATION
The Problems That ISO 9001 Certification Solves
Imagine a world without quality management systems. Companies would sell bad products without ever improving. Companies would make countless mistakes without ever learning from them. There would be constant repairs and reworking - or the customer would receive bad products or services. Costs would increase. Customers would be increasingly dissatisfied. Products could not be used as advertised, some would be dangerous to use. Think of hospital services without quality management.
Quality management leads to products and services that are as required by the customer, consistent, safe, and reliable. Quality management also leads to efficient and profitable companies. ISO 9001, an international standard brought to us by the International Organization for Standardization (ISO) provides us with a reliable framework through which companies can set up their quality management system. ISO has developed 21,985 standards to help improve quality of life for people around the world. These international standards include guidelines on everything from air and water quality to road safety and hygienic medical packaging.
The ISO 9001 Quality Management Standard is the most well-known and most widely implemented standard for a quality management system worldwide.
What Can You Do With This Certification?
You can use the fact that your company is ISO 9001:2015 certified in your marketing. Your management system and its processes have been certified to ISO 9001 so you do want to talk about your successful registration to ISO 9001 just as long as you do not suggest that your products are certified or that you are certified by ISO, which is what ISO certified implies.
What can’t you do?
You can’t use or modify ISO’s logo…it is ISO’s brand and intellectual property.
You can’t say ISO 9001 or ISO certified…You must spell it out. We are ISO 9001:2013 certified; we are not certified by ISO or by ISO 9001.
ISO 9001:2015 cannot be listed on your products or used in literature to imply product certification…It’s not a product certification it’s a company certification.
You must be careful with your scope description so it properly depicts your certified activities and geographic locations. For Bizmanualz it includes our manual products, training and consulting services from our St. Louis location.
Why ISO Certification is Important for Companies?
ISO 9001 is an internationally recognized certification which ensures quality of products and services of a company. Being ISO-9001 certified has lots of benefits to corporations. Some of these benefits include but not limited to;
Increased Credibility and Recognition: ISO 9001 certification is issued by International Organization for Standard and is accepted worldwide. Therefore, having ISO 9001 certification increases the value of your company against your competitors as well as increases your status among your clients.
Increased Revenues: Since your company is ISO 9001 certified, it means your quality has been testified. Therefore, you can use this as an advertising point and price your products accordingly. Having more quality products will also help you gain more customers.
Improved Consistency: ISO 9001 helps you increase the control of your business processes and the more you control your business, the more your consistency increases. Increased consistency means your customers are getting the same service or same products every time they are making business with you.
Increased Customer Satisfaction: Customers will know that your products and services will always have quality and that, they will work. They will know what to expect from you. Therefore, you will get less complaints and more satisfied customers.
Empowered Employees: ISO 9001certification requires the training and development of your staff being maintained. Also, it provides the necessary tools for them to do their jobs such as procedures, instructions and metrics. As a result, your employees will be more knowledgeable of what they are doing and since they will keep getting trained, their careers will improve.