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ISO (International Organization for Standardization) as the name implies it’s an independent international organization, develops International Standards, such as ISO 9001 and ISO 14001, but they are not involved in the ISO certification and do not issue ISO certificates. External certification bodies in India perform the ISO certification process. In this article we will look at ISO Certification process in detail.

Objective of ISO certification

The aim of getting ISO certification is to advance the improvement of standardization in the technology of an organization.

Some of the main benefits of the implementing ISO standards are:-

1) Provides an opportunity to increase value to the activities of the organization

2) Improve the performance of processes/ activities continually

3) Satisfaction of the customers

4) Attention to resource management

5) Implementation of statuary and regulatory requirements related to product/services

6) Better management control

7) Cuts costs

8) Access to new market

9) Consumer feels safe and ensures that they are getting product quality

10) Increase in the market share of the organization

But when it comes to the benefits that are provided by ISO 9001 or its importance, its benefits to the organization and to the customers are different:

Some of the benefits to your organization:

  • Provides senior management with an efficient management process
  • Sets out areas of responsibility across the organization
  • It is also Mandatory if you want to tender for some public sector work
  • Helps to Communicates a positive message to staff and customers
  • Identifies and also encourages more efficient and time-saving processes
  • Highlights deficiencies
  • Helps to Reduces your costs
  • Provides for continuous assessment and for improvement
  • Provides marketing opportunities
  • Some of the benefits to your customers:

  • Provides improved quality and service
  • Helps in Delivery on time
  • Provides Right first time attitude
  • There are Fewer returned products and the complaints
  • The Independent audit demonstrates the commitment to quality

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